CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
I have to say this establishment is hands down amazing! I am beyond thankful that I found a place full of people who have the customer's best interest. Roger and all his staff make me feel completely confident in their work and integrity. They are great people who have great values and morals. They have worked on my 2017 ford escape. They have done my transmission and have had no issues. I live an hour away and will choose them any day to work on my vehicles. I highly recommend them over and over.
Cicero, IL
I've been a loyal customer of Trans O Mex for the past 30 years. This family owned auto repair shop has had such a reputable, positive impact on the Cicero community since way before I moved to Cicero in 1993. There is no one I trust and value more than this family owned establishment for my auto repair needs. I have complete confidence in their integrity and professionalism. I am grateful for the quality customer service that every staff member trained and guided under Roger and Mario’s leadership always gives me. If you're in search of honest pricing, quality workmanship, transparent communication and customer-centric approach. I highly highly recommend Trans O Mex.
Cicero, IL
Great guys wish I could give them 10 stars
Cicero, IL
Always friendly great work
Cicero, IL
